P-000126-05 — Prevent Repeat Time Issues

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Goal
Reduce recurrence of time-change-related failures.

Steps
1) Lock system clocks to NTP where possible.
2) Disable manual clock changes on KDS devices.
3) Document DST behavior:

  • Does system expect DST handled by OS or app?
    4) Schedule controlled restarts after known DST changes.
    5) Log:
  • Date/time of change
  • Orders affected
  • Systems involved

Artifacts to Capture

  • Before/after timestamps
  • Devices impacted
  • Whether restart resolved issue