Goal
Prevent recurring timer anomalies.
Steps
1) Confirm all KDS stations are on identical versions/builds.
2) Check whether timer issues worsen during peak load.
3) If load-related:
- Reduce visible tiles
- Reduce animations
4) Document: - Order IDs affected
- Timer values observed
- System state when issue occurred
Artifacts to Capture
- Timer screenshots
- Time of occurrence
- KDS versions
- Whether restart resolved issue