P-000131-02 — Check Multi-Station / Routing Configuration

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Goal
Determine whether routing logic removed the order prematurely.

Steps
1) Identify KDS configuration:

  • Single station
  • Multi-station (Prep → Make → Expo, etc.)
    2) Confirm expected behavior:
  • Partial bump should move order, not remove it.
    3) Verify station assignments for the affected order type.
    4) If routing is misconfigured → correct and retest.
    5) If routing is correct → proceed to P-000131-03.

Notes

  • This is common when a station is marked as “final” accidentally.