Used for Trouble: T-000033

1) Verify ticket margin settings

• Open POS / CSC ticket template configuration
• Check top and bottom margin values
• Increase margins slightly and retest

2) Confirm printer page length or form size

• Open printer properties
• Verify correct paper length or form size is selected
• Avoid fixed page sizes that do not match roll length

3) Adjust auto-cut position

• Access printer configuration menu
• Adjust cut position if configurable
• Ensure cut occurs after full ticket feed

4) Check driver default margins

• Open Printing Preferences
• Reset margins to default values
• Disable any forced margins or offsets

5) Review firmware margin behavior

• Check printer firmware documentation
• Update firmware if margin handling is improved
• Reboot printer after update

6) Test with sample tickets

• Print multiple test tickets
• Confirm header and footer print completely
• Verify consistency across tickets

7) Escalation check

• If clipping persists:
• Capture sample output
• Record margin and page size settings
• Escalate to application or hardware support