Purpose:
Stabilize kitchen display operation during peak hours or collect data for deeper analysis.
Steps:
- Assess current load:
• Number of active orders
• Peak period status - If possible, temporarily reduce load:
• Pause order intake briefly
• Route orders to alternate kitchen station or printer if available - Restart the kitchen display application during a low-activity window.
- Monitor the Kitchen Display Screen for at least 10–15 minutes.
- If issue recurs:
• Record time of failure
• Note order volume and peak conditions - Escalate with collected details for technical review.
Result:
Kitchen Display remains stable under load, or sufficient data is captured for resolution.
Close Condition:
If stable after mitigation, mark T-000071 resolved.
If recurring, flag for performance tuning or system upgrade review.