P-000120-01 — Confirm backend order flow after idle period

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Purpose:
Verify that orders are being created and processed normally after inactivity.

Steps:

  1. Identify a period where no orders occurred for some time
  2. Place a new order from POS or Call Center
  3. Confirm the order appears immediately in POS
  4. Verify order timestamp and status

Expected Result:

  • POS shows new orders correctly after idle period

Notes:

  • Confirms issue is display-side, not backend