P-000122-05 — Prevent Repeat (Power / Resume Hardening)

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Goal
Reduce recurrence of resume-induced freezes.

Steps
1) Disable sleep / power-save on KDS devices where possible.
2) Prevent displays from entering deep sleep modes.
3) Ensure KDS auto-start is delayed until network is ready.
4) If supported, enable watchdog to restart KDS after resume.
5) Document:

  • Device type
  • Display model
  • Frequency of power events
    6) If freezes repeat on same hardware → flag device for replacement or reimage.

Artifacts to Log

  • Date/time of power loss
  • Whether reboot was required
  • Device model
  • KDS version/build