P-000124-01 — Confirm True Duplicate vs Legit New Order

← Back

Goal
Ensure the “duplicate” is not actually a new, modified, or resent order.

Steps
1) Compare order identifiers:

  • Order ID
  • Check number
  • Timestamp
    2) Confirm whether the reappearing order:
  • Has the exact same ID, or
  • Has a new ID with similar items
    3) If IDs differ → stop; this is not a duplication issue.
    4) If IDs match → proceed to P-000124-02.

Pass/Fail

  • PASS: Same order ID duplicated or reappeared.
  • FAIL: New order (different Trouble).