Goal
Reduce recurrence of peak-load unresponsiveness.
Steps
1) Schedule periodic KDS app/service restarts (daily or weekly).
2) Disable unnecessary background processes on KDS devices.
3) Keep all KDS stations on identical versions.
4) Monitor peak performance after changes.
5) Document:
- Peak order count
- Duration of lag
- Devices affected
Artifacts to Capture
- Rush window time
- Orders per minute
- Device model/specs
- KDS version/build