P-000126-01 — Confirm Time Change Event

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Goal
Verify that a time adjustment triggered the issue.

Steps
1) Ask staff if any of the following occurred:

  • Daylight Saving Time change
  • Manual clock correction
  • NTP service restart
    2) Note the approximate time of the change.
    3) Identify which orders were affected (time window).
    4) If confirmed → proceed to P-000126-02.
    5) If no time change → treat as different ordering anomaly.

Pass/Fail

  • PASS: Clear time change correlation.
  • FAIL: No time event identified.