P-000131-01 — Confirm Partial Completion Trigger

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Goal
Verify the order vanished immediately after a partial bump or station step.

Steps
1) Ask staff:

  • Which item or station step was bumped?
    2) Identify whether:
  • Only one item was completed, OR
  • One station (e.g., Prep → Make) advanced the order
    3) Check whether the order still exists in:
  • POS / order recall
  • Dispatch / order monitor
    4) If order exists elsewhere but vanished on KDS → proceed to P-000131-02.
    5) If order is gone everywhere → treat as upstream order-state issue.

Pass/Fail

  • PASS: Order vanished only on KDS after partial completion.
  • FAIL: Order removed system-wide.