P-000139-01 — Confirm Pause/Disable Window Correlation

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Goal
Verify that missing orders were placed while the station was paused or disabled.

Steps
1) Ask staff:

  • When was the station paused/disabled?
  • When was it re-enabled?
    2) Identify orders placed during that window.
    3) Confirm those orders:
  • Exist in POS / order monitor, AND
  • Did not appear on the station after re-enable
    4) If correlation is clear → proceed to P-000139-02.
    5) If orders were placed outside pause window → treat as different routing issue.

Pass/Fail

  • PASS: Orders placed during pause are missing.
  • FAIL: No pause correlation.