P-000140-05 — Preventive Recovery Hardening

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Goal
Reduce future state-drift incidents after recovery.

Steps
1) Avoid rapid successive restarts during outages.
2) Allow baseline sync time before resuming service.
3) Prefer full service restart after outages rather than app-only restart.
4) Train staff:

  • If states look wrong after recovery, restart once more before working orders.
    5) Document:
  • Orders affected
  • Recovery steps used
  • Whether double restart resolved issue

Artifacts to Capture

  • Screenshots of incorrect states
  • Order IDs and expected states
  • Restart timing
  • Versions/builds involved