Goal
Verify the order is genuinely missing from KDS, not hidden or routed elsewhere.

Steps
1) Identify the missing order ID(s).
2) Confirm the order exists in:

• POS / order recall
• Call center / dispatch (if applicable)
  3) Check all KDS stations and views:
• Different stations
• History / completed views
  4) If order is nowhere on KDS → proceed to P-000142-02.
  5) If order is visible on another station/view → treat as routing issue.

Pass/Fail

• PASS: Order exists upstream but nowhere on KDS.
• FAIL: Order present somewhere on KDS.