Goal
Reduce future lost-in-gap scenarios and capture data for escalation.

Steps
1) After any outage or reconnect storm:

• Cross-check POS vs KDS for a short window.
  2) Prefer full service restart over partial restarts after outages.
  3) If supported, enable:
• Snapshot + recent-history replay on client join
  4) Document gap incident:
• Order IDs missing
• Disruption window
• Restart sequence used
  5) Escalate as a critical reliability issue if gaps repeat.

Artifacts to Capture

• Order IDs lost
• Order timestamps
• Disruption event details
• Versions/builds involved