Goal
Avoid future corruption from partial restarts.
Steps
1) Define and document:
- Which services may be restarted alone
- Which require a full stack restart
2) Train support staff: - “If KDS state looks wrong after a partial restart, do a full service restart.”
3) Prefer: - Full service restart during outages
- Avoid piecemeal restarts during active service
4) Document: - Services restarted
- Order of restart
- Resulting behavior
Artifacts to Capture
- Restart sequence used
- Services involved
- Screenshots of incorrect vs corrected state