P-000143-05 — Preventive Restart Discipline

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Goal
Avoid future corruption from partial restarts.

Steps
1) Define and document:

  • Which services may be restarted alone
  • Which require a full stack restart
    2) Train support staff:
  • “If KDS state looks wrong after a partial restart, do a full service restart.”
    3) Prefer:
  • Full service restart during outages
  • Avoid piecemeal restarts during active service
    4) Document:
  • Services restarted
  • Order of restart
  • Resulting behavior

Artifacts to Capture

  • Restart sequence used
  • Services involved
  • Screenshots of incorrect vs corrected state