P-000040-01 Restore printing when system disk or temp storage is full

← Back

Used for Trouble: T-000040

1) Check available disk space

  • Open system disk properties
  • Confirm free space is available on system drive
  • Pay special attention to temp and spool directories

2) Clear temporary files

  • Delete contents of system temp directory
  • Clear user temp folders if applicable
  • Avoid deleting required system files

3) Check print spooler storage

  • Stop Print Spooler service
  • Navigate to spool directory
  • Delete stuck or old spool files
  • Restart Print Spooler service

4) Review application log growth

  • Locate POS / CSC log directories
  • Identify large or unrotated log files
  • Archive or truncate logs if safe to do so

5) Check application cache usage

  • Review cache directories used by application
  • Clear cache if supported
  • Restart application services after cleanup

6) Monitor disk usage

  • Observe disk usage over time
  • Identify processes generating excessive files
  • Implement log rotation or cleanup schedule if needed

7) Test printing

  • Send test print jobs
  • Confirm orders print normally
  • Monitor spooler behavior

8) Escalation check

  • If disk fills repeatedly:
  • Identify root cause of disk growth
  • Review system monitoring or alerts
  • Escalate to systems or application support